Air source heat pumps are incredibly efficient heating systems—when properly maintained. But how often should you service your ASHP, and what happens if you don’t?

Annual Servicing is Essential

The simple answer: your air source heat pump should be serviced once a year, ideally in autumn before winter demand increases.

Unlike traditional boilers, heat pumps are complex systems with refrigerant circuits, electrical components, and outdoor units exposed to the elements. Regular servicing ensures everything works as it should.

Why Annual ASHP Servicing Matters

Without annual servicing, your heat pump can lose up to 25% efficiency. That means:

  • Reduced heating performance when you need it most
  • Shorter system lifespan
  • Risk of voiding your manufacturer’s warranty
  • Potential breakdowns during cold weather

What’s Included in an ASHP Service?

A professional air source heat pump service includes:

Full system health check – Identifying potential issues before they become problems

Refrigerant level inspection – Ensuring optimal heat transfer efficiency

Performance optimization – Calibrating settings for maximum efficiency

Filter cleaning and replacement – Maintaining airflow and system efficiency

Electrical safety check – Ensuring all connections are safe and secure

Detailed efficiency report – Showing how well your system is performing

 

When to Book Your ASHP Service

The best time to service your air source heat pump is September to October—before winter heating demand begins. This ensures:

  • Your system is ready for winter
  • Any issues are fixed before cold weather
  • You’re not competing with emergency callouts during peak season
  • Your warranty remains valid

Signs Your Heat Pump Needs Servicing

Between annual services, watch for these warning signs:

  • Unusual noises from the outdoor unit
  • Reduced heating performance
  • Higher than normal energy bills
  • Ice buildup on the outdoor unit (outside of defrost cycles)
  • Error codes on your control panel

If you notice any of these, book a service check immediately.

MCS-Certified ASHP Servicing

Always use an MCS-certified engineer for heat pump servicing. MCS certification ensures:

  • Engineers are trained specifically on heat pump systems
  • Work meets manufacturer and industry standards
  • Your warranty remains protected
  • You get accurate performance diagnostics

ASHP Servicing Across Essex, Suffolk & East London

TLC Home Group provides MCS-certified air source heat pump servicing throughout Essex, Suffolk, and East London. Our experienced engineers ensure your heat pump runs at peak efficiency all year round.

Don’t risk losing efficiency or voiding your warranty. Book your annual ASHP service today.

Need your heat pump serviced? Contact TLC Home Group for professional, MCS-certified air source heat pump maintenance.